Operations Support Analyst – P&C Insurance (Contract)

We are seeking a proactive and detail-oriented professional to provide Property and Casualty administrative management support for a 8-9-month contract role. This role supports functions across Underwriting , Operations , and Risk Management/Governance , ensuring efficient execution of key processes, data integrity, and timely reporting. The ideal candidate will have experience managing documentation, coordinating tasks across teams, handling system access, and supporting process improvements.

Key Responsibilities

• Reporting & Dashboards:
• Extract, compile, produce, and distribute reports using dashboards and managed content tools; collaborate with internal stakeholders to ensure timely and accurate information flow.
• Action Item Follow-up:
• Track and follow up on outstanding tasks such as audit and peer review action items, as well as pending authority statements.
• Recordkeeping & Content Management:
• Maintain and update repositories (e.g., SharePoint libraries), logs, and internal documentation systems.
• User Access Management:
• Process and maintain system access requests for user profiles in alignment with governance policies.
• Data & System Updates:
• Execute approved amendments in system records and perform manual uploads of submitted documents and related metadata.
• Jira Sprint Coordination:
• Lead the management of Jira sprints, collaborating with team members to track, update, and report on deliverables.
• Process Automation & UAT:
• Contribute to the development of process automation initiatives and support user acceptance testing (UAT) for new tools or process changes.

Ideal Candidate Profile

• Proven experience in administrative or operational support roles, preferably in insurance, finance, or risk management environments.
• Proficiency with collaboration and productivity tools such as SharePoint , Jira , Excel , and dashboards/reporting platforms.
• Strong organizational skills with an eye for detail and process optimization.
• Ability to work independently and manage multiple tasks with competing deadlines.
• Excellent written and verbal communication skills.
• Experience in supporting governance , audit tracking , or risk management activities is a plus.

What We Offer

• Exposure to cross-functional teams in a dynamic work environment
• Opportunity to contribute to process improvement and automation initiatives
• Competitive compensation and flexible working arrangements

Argyll Scott Asia is acting as an Employment Business in relation to this vacancy.