Ecommerce Executive

Job Title: Ecommerce Executive
Contract Type: Permanent
Location: Kuala Lumpur, Malaysia
Industry: Digital & e-Commerce
Salary: RM3500 - RM4500 per month
Start Date: asap
Reference: JN -052020-450039
Contact Name: Penny Chong
Job Published: June 12, 2020 12:09

Job description

* Expanding E-commerce Team to support e-commerce operations and business development in Malaysia

Major Responsibilities

* Manage and grow existing/new accounts.

* Handle day-to-day operations/logistics-related matters of the assigned platform(s).

* Understand user profiles and customer journeys across channels and proactively identify customer needs.

* Work closely with internal and external stakeholders for campaigns and submissions.

* Ensure that promotional activities are properly executed on time and communicated.

* Prepare and upload product listings and creative assets.

* Maintain and ensure product information such as pricing, inventory are up-todate and accurate.

* Handle sales orders and exchanges/returns by collaborating with other departments.

* Full spectrum of (e-commerce) customer service.

* Generate performance reports and analyse data to continuously improve sales strategies and grow sales channels.

* Compile and archive records of e-commerce campaigns and visibility.

* Monitor E-commerce trends, interesting initiatives and competitors' best practices.

* Handle any other ad-hoc duties as designated. J

ob Experience & Requirements Education

* Diploma in Business Management/Marketing/E-commerce or related field. Experience Requirements

* Minimum 1-2 years of experience in e-commerce and marketplaces

* Marketplace Seller Centre experience is a must

* Able to work under pressure and tight deadlines

* Able to work independently and be a team player with problem solving skills

*Passionate about e-commerce and digital

* Knowledge in photography/graphic design/content production an added advantage

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.