Back to Job Search

Quality Assurance Senior Manager/Director, Pensions

  • Location: Hong Kong
  • Salary: Negotiable per annum
  • Job Type:Permanent

Posted 30 days ago

Argyll Scott is partnering with an international pensions firm to look for a Quality Assurance Senior Manager for their expanding business.


  • Implement a monitoring process to ensure business comply compliance with the regulatory requirements and fulfill regulatory obligation in its services to the relevant scheme providers
  • Enhance the service quality to improve the customer experience of scheme members
  • Monitor the services delivery and ensure quality commitment
  • Conduct regular due diligence reviews on the scheme providers to ensure delivery of expected quality
  • Review the remedial plans suggested by the providers and keep close monitoring on the deliverables and improvement actions
  • Collaborate closely with the Risk Management Team on identifying potential risks and putting in place mitigation plans for addressing such risks.


  • Over 5 years relevant experience in Pensions industry
  • Extensive knowledge of Hong Kong MPF/ORSO system and the legislative requirements
  • Effective communication, presentation and negotiation skills
  • Self-driven, able to work on multi-tasks and meet work timelines

Please directly apply or email your CV to Karen Yung at kyung<@> with your current salary, expected salary and notice period for the opportunity.