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Regional Services Lead

Job Title: Regional Services Lead
Contract Type: Permanent
Location: Singapore
Industry:
Salary: Negotiable
Start Date: ASAP
Reference: JN -032020-448834
Contact Name: Wenny Halim
Contact Email: whalim@argyllscott.sg
Job Published: April 21, 2020 07:53

Job Description

A commercial printing MNC who provides full solution in flexographic is currently hiring for a Regional Services Lead. You will be in charged of service delivery both direct and subsidiaries stakeholders. This role based in Singapore and reports to the Regional Sales Director.

Responsibilities

  • Develop and implement a regional service operational plan effectiveness.
  • Accountable for full aspect of technical support for the regional clients.
  • Responsible for resolving escalated account activities both technical and customer service aspect.
  • Involve in regional commercial activity to ensure collaboration of support and service with sales.
  • Take part in human resource strategy ie. Hiring, training, employee engagement, leadership development.
  • Ensure high standard service requirements are provided across the region.

Requirements

  • More than 7 years sales experience in Flexographic printing
  • Extensive technical knowledge within Flexographic printing and plate interaction.
  • People management skill, to lead the services team across the region
  • Strong communication and people management, interpersonal and influencing skills
  • Proven track record of high-quality performance and results
  • High travel frequency

EA Registration Number: R1766531
Argyll Scott Singapore Pte Ltd. EA Licence Number: 16S8105